FAQ

Kathy's House can accept guests only by referral from a healthcare professional familiar with the patient. Rooms are available on a first come, first served basis. Click here to learn about how to get a referral form.

Kathy's House is for patients of all ages and/or their caregivers and family members. Patients must be receiving care at a Milwaukee area hospital. Guests must have a permanent residence and live at least 50 miles from Milwaukee.

After Kathy's House receives your referral, please give us a call at 414-453-8290 between the hours of 8:00 am - 5:00 pm weekdays and 10:00 am - 4:00 pm on the weekend. Kathy's House's staff will confirm availability, go over details about the house, and answer any questions you may have.

First time referrals may be required to check in between the hours of 8 am - 4:30 pm weekdays and between 10 am - 3:30 pm on the weekends.

As long as active medical treatment is being provided that requires the patient to stay near the hospital.

Kathy's House is a 501(c)(3) not-for-profit organization. Guests are requested to make a donation towards the cost of their room. Other funding comes from foundations, annual fundraisers and friends of Kathy's House. The donation policy will be discussed with the guest when they call Kathy's House.

No. Kathy's House supplies linens and towels for guests to use. Guests are asked to clean their own rooms and do their own laundry. Cleaning supplies are provided for the guests to use, as is a completely free laundry facility including detergent, etc. Irons and ironing boards are also available for use.

We allow one room per family. Each room has a queen and a twin bed. With a roll-away bed, each room is capable of housing four guests.

There are six rooms on the first floor that are handicap accessible. The remaining 12 rooms require that the guest can climb stairs.

Guest rooms feature a queen bed and a twin bed with a private bathroom, small refrigerator, and a small television. Sheets, towels, and toiletries are also available.

Kathy's House is located in a quiet, safe neighborhood at 600 N. 103rd Street, Wauwatosa, WI 53226 (between Bluemound Road and Wisconsin Avenue near the Milwaukee County Zoo and about a mile from the Froedtert & the Medical College of Wisconsin Campus).

The House includes a fully equipped kitchen, communal dining room, living room, computer center, library, Wi-Fi, and free laundry facilities. A van is available to provide transportation to and from the hospital during business hours.

We supply everything you'll need to make Kathy's House your "home away from home" including linens, towels, and cleaning supplies. Guests are asked to clean their own rooms and do their own laundry.

The free laundry facilities for guest use have free detergent, bleach, and fabric softener.

In the kitchen, pots, pans, and utensils are provided for food preparation. There is a well-stocked pantry of donated food. Guests are welcome to bring their own food for family meals. Refrigerator space is available.

Pets are not allowed with the exception of service animals. You are responsible for meeting the service animal's needs while staying at the House.

Yes, visitors are welcome at the House. There is a sign in book in the lobby.

Based on availability, day guests may stop by the House and use the common areas between the hours of 8 am - 4:30 pm Monday - Friday. There is also a shower available. Day respite guests must also have a referral from a healthcare professional.

Yes. We are "child friendly, not child proof." Children are always welcome at Kathy's House, but we do require that minors under the age of 16 years be accompanied by an adult at all times in the House.

There is no smoking inside the House at any time. There is a designated smoking area outside of the House.

Yes, since we limit our families to one room you may wish to rotate family members staying with you. Please notify a staff member of a change in guests so we may keep track of who is in the House.


Want More Information About Kathy’s House?

If you are not finding what you're looking for or if you are just interested in learning more about Kathy's House, we encourage you to contact us.